Privacy Policy

Effective Date: July 14, 2026

Heritage Treasures Herb Privacy Policy

At Heritage Treasures Herb, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, purchase our products, or contact us for consultations.

Please read this Privacy Policy carefully. By using our website, you agree to the practices described below.

Information We Collect

We may collect the following types of information:

Personal Information

When you place an order, contact us, or request a consultation, we may collect:

  • Full name
  • Email address
  • Phone number
  • Shipping and billing address
  • Payment information (processed securely through our payment provider)
  • Order history
  • Information you voluntarily provide regarding your wellness goals or questions

How We Use Your Information

We use your information to:

  • Process and fulfill orders
  • Ship products
  • Respond to customer inquiries
  • Schedule and conduct consultations
  • Improve our website and customer experience
  • Send order confirmations and shipping updates
  • Send promotional emails or newsletters (only if you choose to receive them)
  • Detect fraud and maintain website security
  • Comply with legal obligations

Payment Security

We do not store your complete credit card information on our servers.

Payments are processed through trusted third-party payment providers using industry-standard encryption and security practices.

Cookies

Our website may use cookies to:

  • Remember your preferences
  • Improve website performance
  • Analyze website traffic
  • Enhance your shopping experience

You may disable cookies through your browser settings; however, some website features may not function properly.

Sharing Your Information

We do not sell, rent, or trade your personal information.

We may share your information only with trusted service providers who assist us in operating our business, including:

  • Payment processors
  • Shipping carriers
  • Website hosting providers
  • Email marketing providers (if you subscribe)
  • Analytics providers

These providers are required to keep your information secure and confidential.

Email Communications

If you subscribe to our newsletter or promotional emails, you may receive:

  • Product announcements
  • Educational wellness information
  • Special offers
  • Company updates

You may unsubscribe at any time by clicking the unsubscribe link included in our emails.

Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

While we strive to protect your information, no method of internet transmission or electronic storage is completely secure.

Your Rights

Depending on your location, you may have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion of your personal information
  • Request a copy of the information we maintain about you
  • Withdraw consent to marketing communications

To exercise these rights, please contact us using the information below.

Children’s Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children.

If we learn that we have collected information from a child under 13, we will promptly delete it.

Health Information Disclaimer

Heritage Treasures Herb provides traditional Chinese herbal wellness products and educational information intended to support general wellness.

The information on this website is not intended to diagnose, treat, cure, or prevent any disease and should not be considered medical advice.

Always consult your licensed healthcare provider before beginning any herbal supplement, especially if you are pregnant, nursing, taking medication, or have a medical condition.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with the revised Effective Date.

We encourage you to review this policy regularly.

Contact Us

If you have questions about this Privacy Policy or how we handle your personal information, please contact us:

Heritage Treasures Herb

Email: heritagetreasuresherb@gmail.com

Phone: (602) 524-1148

Phoenix, Arizona, USA